Privacy Commitment

Data We Gather

We gather and manage various types of personal information, including:

2. Your Information Usage

Your personal information is used for these key purposes:

• Service Provision and Contract Fulfillment:
  • We handle the processing of your vehicle rental bookings and agreements, ensuring a seamless experience from start to finish. Identity verification is conducted to confirm that rental criteria are met. We assist with the collection and return of vehicles, as well as the processing of payments, deposits, and additional charges.
• Customer Engagement in East Calder (Legitimate Interest/Contract Fulfillment):
  • We will send you booking confirmations, updates, and essential rental details. Our team will address your inquiries and offer customer support. You will be informed of any changes to our services or policies.
• Marketing Permissions and Legitimate Interest:
  • We will share promotional offers, newsletters, and service updates with your consent or where we have legitimate interest. You can opt out whenever you wish.
• Service Enhancement (Legitimate Interest):
  • Evaluating website interactions to refine user experience and functionality. Conducting studies to optimize our vehicle fleet and service offerings.
• Compliance with Legal Requirements:
  • Adhering to local laws and tax obligations. Safeguarding against fraud and maintaining service integrity. Addressing disputes and upholding our terms of service.

Data Sharing Practices

Sharing Your Information

• Local Service Providers: Third-party companies assist us in providing services, including payment processors, IT support, and maintenance. These partners are required by contract to safeguard your data.

We do not share your personal information with third parties for marketing.

Data Protection

We employ a range of technical and organizational safeguards to protect your personal information from unauthorized access, modification, disclosure, or destruction. This includes encryption, stringent access controls, secure servers, and routine security assessments. However, it is important to acknowledge that no method of online transmission or electronic storage can guarantee absolute security.

Data Retention Policy

We retain your personal information only for the duration required to achieve the purposes for which it was collected, including compliance with legal and financial obligations. The length of time we keep your data depends on the specific type of information and the circumstances surrounding its processing.

6. Your Rights in East Calder

Your rights under UK data protection law in East Calder

• Access to Your Information: Obtain a copy of your personal information records.

For assistance with your rights, contact us using the details below.

Cookies and Tracking Policies

Our website employs cookies and similar technologies to improve your browsing experience, assess site traffic, and customize content. You have the option to adjust your cookie preferences directly through your browser settings, allowing you greater control over your online experience while using our services in East Calder.

Policy Changes

We may revise this Privacy Policy from time to time to align with changes in our practices or legal obligations. Any updates will be published on this page along with a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed about our privacy practices.

Contact Information

For inquiries regarding our Privacy Policy and data practices, please reach out.